身在職場,真的要時時保護自己

就算自己的同事不會害你   無腦又天兵的顧客也會害死你


 

 
 
今天下午同事J接到一通顧客(以下簡稱A)抱怨的電話
A:Why did you not delivery my order today?
J: But my system didn't show your invioce today.
A: I've already faxed my order yesterday and your colleague comfirmed me that you recieved my order.
J:Could you tell me who was the person that replied you?
A: I don't know his name. I just know the person is a guy.
 
結果我同事就問我昨天是不是有看到A的FAX
我: 沒有阿,沒有FAX過來啊
J:但他說有阿,而且也有打過來,是一個男的跟他CONFIRM收到的阿
J:這邊只有你一個男的,除了你還有誰?
我:不可能的,如果有FAX過來一定會KEY INVOICE進去的
J:你再仔細回想一下,對方都說是一個男的跟他CONFIRM的
 
然後我仔細看了下這個顧客A的名字
我:hmmm...S(另一位同事),這家A是不是我昨天跟你說我要打給他
結果老闆叫我留給你打,然後我去訂貨?
S:我看看,恩,對阿。
然後S就跟J說:昨天本來他要跟我一起打電話確認訂單是否都進來
但是老闆叫他去訂貨先,A就是他原本要打的
J:Really?
 
然後J又打回給A
J: Hello , A. My colleagues say they ALL didn't see your fax order yesterday. And my male co-worker says he doesn't remember see your order, too.
A: That's strange!!! Is this company B?
J: No. This is company F.
A: Oh, sorry. I dial the wrong number.......
 
WTF!!!!結果是他自己打錯電話,不分青紅皂白地就亂抱怨
要不是我跟S還記得昨天發生的情況
我現在就被老闆叫進去辦公室罵了
 
經過這件事,我一定會更加謹慎行事
還有留點心眼...
職場遇到光怪陸離的事情還真不少
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